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Running malware in quarantine or cleanup failure

When clients show "bad" status and all services are running but the status shows

"Running malware in quarantine or cleanup failure" what's the solution please?

There is no option in the client or the console to view/clean quarantine.

 


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Parents
  • Same issue here. All services running. NO alerts, but shows

      Running malware in quarantine or cleanup failure
     
    I have rebooted the affected CPU.
    Ran a full scan.
    Searched for Quarantine - found none.
    No events.
    Also cleared Quarantine on Malwarebytes.
     
    I want this to show clean Green instead of Red.
     
    There's no indicator anywhere of what this might be.
Reply
  • Same issue here. All services running. NO alerts, but shows

      Running malware in quarantine or cleanup failure
     
    I have rebooted the affected CPU.
    Ran a full scan.
    Searched for Quarantine - found none.
    No events.
    Also cleared Quarantine on Malwarebytes.
     
    I want this to show clean Green instead of Red.
     
    There's no indicator anywhere of what this might be.
Children