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Can't remove trojan from server

BenjaminR

Sophos central detected 'Troj/MeterMem-A' on our fileserver. Unfortunately Sophos wont delete it. I've restarted the server, re-scanned the server, etc. Still it shows with a red sign that it cant be deleted. 

 

What is the best course of action for it to be removed and get the Sophos server status back in the green?

 

Thanks!



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  • 0 in reply to Gowtham Mani

    Thanks for the reply. The weird thing with sopohos central is that I cant see what file. I only see the detection and I have no options to fix it. This what I see in Sophos central:

     

    And the previous screenshot is the only thing I can see on the client software installed on our server. I cant see no quarantine, see what file is affected, etc. At times I'm really confused about the whole Sophos central solution.. 

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