sophos clients win7 no internet this AM feb 5

Hi givemecontrol & everyone,

Please follow the below mentioned KBA for more details as it would be updated periodically on the reported issue.

Malicious Traffic Detection causing network issues on Windows 7 machines

To recover machines that are already affected you will need to disconnect the network from them, log in as either a local user or into safe boot. Open Sophos UI and enter the Tamper protection Pin and turn off the Malicious Traffic Detection under Runtime Protection and reboot. Then login as normal and turn network back on. (making sure KB 131685 workaround is already done)

Yes, the KB posted by Gowtham has helped me.

Removing them the network as you've said was the only way I could login to any of them to try and troubleshoot.

So far with Malicious Traffic Detection disabled I haven't had this occur again.

I've got an open case with support also.

Yes, the KB posted by Gowtham has helped me.

Removing them the network as you've said was the only way I could login to any of them to try and troubleshoot.

So far with Malicious Traffic Detection disabled I haven't had this occur again.

I've got an open case with support also.