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"Scan this MAC" hangs / stuck

I've been running "Scan this MAC" for about 20 hours.

It stuck on roughly half of all files.

The total number was 2.5M files, now the counter (remaining) is at 1.3M and is staying there for many hours.

(No I don't scan external / nw drives, just one plane local hd).

I can accept an argument such as "probably it is working on some [huge | complex | demanding] file but:

A) there is no visual clue about it (at least displaying the name of such file is a must in such situation is a must I think);

B) there is no way to stop the program (leaving aside Force Quit): the "Stop Scan" button does NOTHING.

This is frustrating, The lack of minimal documentation makes it worse.

:1019293


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  • Thanks for the feedback.  I've answered your other post and that covers how to reduce the number of files SAV has to scan - generally it's (and I'm totally guessing your situation here) that a Time Machine is connected (or another backup or external drive) and SAV hits that and slows down as it works through the files.

    Have a look at the Help board on this forum for read-only posts (e.g., more documentation).  For example there is one about seeing what files SAV is actually scanning.

    http://openforum.sophos.com/t5/Mac-tools-help/bd-p/FTT_MAC_HELP

    :1019313

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • Thanks for the feedback.  I've answered your other post and that covers how to reduce the number of files SAV has to scan - generally it's (and I'm totally guessing your situation here) that a Time Machine is connected (or another backup or external drive) and SAV hits that and slows down as it works through the files.

    Have a look at the Help board on this forum for read-only posts (e.g., more documentation).  For example there is one about seeing what files SAV is actually scanning.

    http://openforum.sophos.com/t5/Mac-tools-help/bd-p/FTT_MAC_HELP

    :1019313

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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