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can't "clean up manually" can anyone help?

subo

when I have an item labeled 'Clean up manually', I select the item in Quarantine Manager and make a note of the Path and Filename I see that the file name ends with "…" indicating only the first part of the path is indicated. How can I find the full path? and when I select "reveal in finder" it opens a window but the file is not visible, I hit control shift period and it still does not show up. Please help me get rid of this threat. Thanks

:1017503


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    Thanks again for your help. I rescanned to get the information and the threat appeared in the quarantine window again and I clicked on "clean up" again and what do you know this time it cleaned it up, I guess because it disappeared from the quarantine window.

    Does that make sense?

    :1017603
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  • 0

    Thanks again for your help. I rescanned to get the information and the threat appeared in the quarantine window again and I clicked on "clean up" again and what do you know this time it cleaned it up, I guess because it disappeared from the quarantine window.

    Does that make sense?

    :1017603
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