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Menu bar icon remains after uninstalling Sophos

I have a late-2012 MacBook Pro running OSX Mavericks (10.9.2) and I tried to uninstall Sophos Antivirus 9 software by dragging the Sophos folder to the trash.  I did not see the Uninstall package in there.  When I read the instructions for removing Sophos I found the Remove Sophos package in Applications under R (looked under U) and ran it, and it indicated that the uninstall was successful but the icon is still there.  I’’’’ve tried searching for anything to do with Sophos and removing it from my hard drive.  For another issue I had to do a Safe Boot and then reinstall the system software, but the Sophos icon is still there!  Out, **bleep** spot!  Anyone know how?
:1016493


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  • And stil it stubbornly remains...

    I used Remove Sophos and it said it was successfull but the package was still running after a reboot and the icon was still in the menu bar. I used Easyfind as suggested and deleted everything that it found but the icon stubbornly stays in the menu bar. The drop down menu from the icon is still there but none of the functions appear to do anything. Activity monitor shows the following even after a reboot: (the *** replace my name)

    SophosUIServer 9.5 MB 6 136 311 ************ 0.1 2.00 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosSXLD 3.7 MB 3 56 66 root 0.1 1.31 0 bytes 0 bytes 64 bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosScanD 127.8 MB 7 61 67 root 0.0 5.18 0 bytes 0 bytes 64 bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosConfigD 2.5 MB 2 58 70 root 0.0 0.19 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosAutoUpdate 2.5 MB 4 61 71 root 0.0 0.08 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosAntiVirus 16.7 MB 5 73 68 root 0.0 6.31 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes

    Any suggestions wpould be welcome. Thanks

    :1017085
Reply
  • And stil it stubbornly remains...

    I used Remove Sophos and it said it was successfull but the package was still running after a reboot and the icon was still in the menu bar. I used Easyfind as suggested and deleted everything that it found but the icon stubbornly stays in the menu bar. The drop down menu from the icon is still there but none of the functions appear to do anything. Activity monitor shows the following even after a reboot: (the *** replace my name)

    SophosUIServer 9.5 MB 6 136 311 ************ 0.1 2.00 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosSXLD 3.7 MB 3 56 66 root 0.1 1.31 0 bytes 0 bytes 64 bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosScanD 127.8 MB 7 61 67 root 0.0 5.18 0 bytes 0 bytes 64 bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosConfigD 2.5 MB 2 58 70 root 0.0 0.19 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosAutoUpdate 2.5 MB 4 61 71 root 0.0 0.08 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes
    SophosAntiVirus 16.7 MB 5 73 68 root 0.0 6.31 0 bytes 0 bytes 32 Bit - No 0 bytes 0 bytes 0 bytes No No 0 bytes 0 bytes 0 0 0 bytes

    Any suggestions wpould be welcome. Thanks

    :1017085
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