Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

OSX/Geonei-A

Dear Sophus Friends

Just ran a full virus check -- Mac was acting funny -- and discovered on my Quarantine Manager:

THREAT
OSX/Geonei-A

with

FILENAME

InstallGenieo.dmg, ...

And when i asked for "Clean Up Threat"

i got

Cleanup Failed

Now what?

Best

Norm

:1015941


This thread was automatically locked due to age.
Parents
  • Hi

    If anyone else has this problem, go to the "Can't get Sophus to respond" query (a little bit down from mine), and you can find a very good answer and two very helpful videos.  When i applied them was able to clear up the problem.  Whew!

    Best

    Mr_Norman

    :1015943
Reply
  • Hi

    If anyone else has this problem, go to the "Can't get Sophus to respond" query (a little bit down from mine), and you can find a very good answer and two very helpful videos.  When i applied them was able to clear up the problem.  Whew!

    Best

    Mr_Norman

    :1015943
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?