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can't remove 8.0

Tamaki34

I use 8.0 but want to update to 9.0.

somebody on this forum tells that 8.0 should be removed , then install 9.0.

So, I double clicked the Sophos remove in my application folder but nothing happened (nothing I can see).

The APP is broken?

In this case, how can I install the 9.0.

I already downloaded 9.0 but since my MAC still has 8.0, I can't do anything right now.

Thank you for help.

:1015239


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  • 0

    Sorry again,

    I checked the Version as the way you provieded the URL page suggested (open the 8.0 and click "About Sophos A-Virus).

    The, it shows as 8/0/15C.

    So, this is the company edition? not Home edition?

    Since the Sophos Remove does not do anything, I have to remove this version manually.

    Thanks.

    :1015307
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  • 0

    Sorry again,

    I checked the Version as the way you provieded the URL page suggested (open the 8.0 and click "About Sophos A-Virus).

    The, it shows as 8/0/15C.

    So, this is the company edition? not Home edition?

    Since the Sophos Remove does not do anything, I have to remove this version manually.

    Thanks.

    :1015307
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