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How to upgrade Sophos from version 8 to version 9?

adboice

I installed Sophos AV for Mac about 3 days ago and it installed as version 8.0.16C, but Sophos web site shows version 9 - running the Sophos update does not install the new version.

Any suggestions as to why Sophos application is not upgrading and as to how to manually upgrade?

Thanks.

adb

:1012880


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    From what I remember, it takes Sophos a long time to put full version upgrades into the automatic upgrade channel.  For the enterprise app, Sophos 7 was not automatically updated until Sophos 8.0.8 was out.

    That said, you probably can manually download the 9.0 installer and install that over 8 -- that will either work as expected, or it won't upgrade at all...

    :1012886
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  • 0

    From what I remember, it takes Sophos a long time to put full version upgrades into the automatic upgrade channel.  For the enterprise app, Sophos 7 was not automatically updated until Sophos 8.0.8 was out.

    That said, you probably can manually download the 9.0 installer and install that over 8 -- that will either work as expected, or it won't upgrade at all...

    :1012886
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