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Can't scan successfully using a Macbook pro running Mountain Lion

I am having a problem with scanning.  When I tried scanning yesterday using scan local drives, all was well until I was down to about 78,000 files left.  Then the scan closed and disappeared.  When I opened the preferences, I did not see any record of this scan.  According to the program, I last used total scan on 11/04 but I have tried to use this scan since, but it does not complete.  (see above)  The program says that I used the user scan on 10/25/2012.  When I tried to scan yesterday using this scan it got down to 106,000 files left and then got hung up and wouldn't continue.  I uninstalled and reinstalled the problem yesterday,to no avail.  I am an intermediate computer using using a Macbook pro running Mountain Lion. i hope someone can help me.

:1010912


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Parents
  • Hello I am having the same issue, I am running the latest version of Sophos. My issue and thoughts...

    While performing a local scan using the " Scan local drives" feature, the scan
    will quit out and stop scanning whenever the auto update feature (I believe)
    activates.

    Due to this, my scan never finishes and I have no idea what to do and of course Sophos support is no help. Any ideas?

    :1011268
Reply
  • Hello I am having the same issue, I am running the latest version of Sophos. My issue and thoughts...

    While performing a local scan using the " Scan local drives" feature, the scan
    will quit out and stop scanning whenever the auto update feature (I believe)
    activates.

    Due to this, my scan never finishes and I have no idea what to do and of course Sophos support is no help. Any ideas?

    :1011268
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