Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 6 subscribers
  • Views 1507 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Help with Virus Removal Tool for PC

Lesley_Christie

Hi

I can't find a board that deals with help other than for Mac's or mobiles.

I already had AVG and it found no threats, but i ran Sophos free Virus Removal tool and it found Troj/Inor-Fam but it can't remove it for some reason.

Can anyone help with how i can remove it?

Thanks

Lesley

:1009448


This thread was automatically locked due to age.
Parents
  • 0

    Thanks for the help. 

    A friend of mine ran some anti-malware programmes with my computer in safe mode and then uninstalled AVG and installed Microsoft Security essentials and between them they found the nasty trojan. I now have a clean bill of health from my Sophos scan. 

    Worrying that my anti-virus didn't find it in the firt place, but at least now i know what to do if it happens. 

    Promise i will post in the right forum next time. 

    Cheers

    Lesley 

    :1009490
Reply
  • 0

    Thanks for the help. 

    A friend of mine ran some anti-malware programmes with my computer in safe mode and then uninstalled AVG and installed Microsoft Security essentials and between them they found the nasty trojan. I now have a clean bill of health from my Sophos scan. 

    Worrying that my anti-virus didn't find it in the firt place, but at least now i know what to do if it happens. 

    Promise i will post in the right forum next time. 

    Cheers

    Lesley 

    :1009490
Children
No Data