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Help with Virus Removal Tool for PC

Lesley_Christie

Hi

I can't find a board that deals with help other than for Mac's or mobiles.

I already had AVG and it found no threats, but i ran Sophos free Virus Removal tool and it found Troj/Inor-Fam but it can't remove it for some reason.

Can anyone help with how i can remove it?

Thanks

Lesley

:1009448


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    Hello Leslay,

    the Sophos Free Tools is at SophosTalk. Please post there - together with the details of the detection. If you have Windows 7 you'll find find the scan's log in %ProgramData%\Sophos\Sophos Virus Removal Tool (usually %ProgramData% is C:\ProgramData\ which might be a hidden folder - if you don't know how to unhide it please see for example here). It will tell you the filename and path of the malicious file. In case you have Windows XP the path is  C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Virus Removal Tool.

    Christian

    :1009450
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  • 0

    Hello Leslay,

    the Sophos Free Tools is at SophosTalk. Please post there - together with the details of the detection. If you have Windows 7 you'll find find the scan's log in %ProgramData%\Sophos\Sophos Virus Removal Tool (usually %ProgramData% is C:\ProgramData\ which might be a hidden folder - if you don't know how to unhide it please see for example here). It will tell you the filename and path of the malicious file. In case you have Windows XP the path is  C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Virus Removal Tool.

    Christian

    :1009450
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