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Re: Removing Sophos Anti-Virus for Mac Home Edition

Hi there, Ive downloaded V8.0.1 for Mac - Ive searched and not got a removal app, ive not deleted anything and i am unable to remove the application please can you advise how this can be done?

:1006227


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Parents
  • This is extremely user-unfriendly, and clearly the Sophos people aren't giving a clear explanation of how to uninstall.  Is that because it's in their insterests to make it hard to remove their application from your computer?  One is tempted to arrive at that conclusion.

    Here's how I removed all visible traces (including toolbar icon), and it's a ridiculous process, but it worked:

    -- Download and re-install full version

    -- Navigate to your system's "Library" folder and find the Sophos subfolder.  There should be a .pkg called Remove Sophos Anti-Virus.pkg.   BEFORE YOU DOUBLE CLICK -- make a copy of the file to your Desktop.

    -- Now double click the original so it uninstalls the NEW installation first.

    -- THEN double click the Desktop copy, and it should remove the old installation.

    Sophos could simply put a copy of the uninstaller online so you wouldn't have to turn yourself into a pretzel to remove their software -- but why would they?  That'd be too easy.

    :1011142
Reply
  • This is extremely user-unfriendly, and clearly the Sophos people aren't giving a clear explanation of how to uninstall.  Is that because it's in their insterests to make it hard to remove their application from your computer?  One is tempted to arrive at that conclusion.

    Here's how I removed all visible traces (including toolbar icon), and it's a ridiculous process, but it worked:

    -- Download and re-install full version

    -- Navigate to your system's "Library" folder and find the Sophos subfolder.  There should be a .pkg called Remove Sophos Anti-Virus.pkg.   BEFORE YOU DOUBLE CLICK -- make a copy of the file to your Desktop.

    -- Now double click the original so it uninstalls the NEW installation first.

    -- THEN double click the Desktop copy, and it should remove the old installation.

    Sophos could simply put a copy of the uninstaller online so you wouldn't have to turn yourself into a pretzel to remove their software -- but why would they?  That'd be too easy.

    :1011142
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