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Re: Removing Sophos Anti-Virus for Mac Home Edition

Hi there, Ive downloaded V8.0.1 for Mac - Ive searched and not got a removal app, ive not deleted anything and i am unable to remove the application please can you advise how this can be done?

:1006227


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  • You should not be deleting files; Sophos installs at the kernel level.  Added to this, you appear to have downloaded the trial version of the enterprise product, not the Home Edition.  These products are different and have different uninstall processes (although both involve running an uninstall application --Home Edition from the /Applications/ folder, and the Enterprise edition from the /Library/Sophos Anti-Virus/ folder.

    So, if you've already deleted the uninstaller, you'll likely have to re-install the software.  Since you installed the Enterprise version (either through your place of work/education or via the free trial from the website), I'd suggest reading the detailed thread on here discussing uninstalling the Enterprise version to install the Home Edition (but if you don't want to install, just leave off that part of the instructions).

    :1006961
Reply
  • You should not be deleting files; Sophos installs at the kernel level.  Added to this, you appear to have downloaded the trial version of the enterprise product, not the Home Edition.  These products are different and have different uninstall processes (although both involve running an uninstall application --Home Edition from the /Applications/ folder, and the Enterprise edition from the /Library/Sophos Anti-Virus/ folder.

    So, if you've already deleted the uninstaller, you'll likely have to re-install the software.  Since you installed the Enterprise version (either through your place of work/education or via the free trial from the website), I'd suggest reading the detailed thread on here discussing uninstalling the Enterprise version to install the Home Edition (but if you don't want to install, just leave off that part of the instructions).

    :1006961
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