Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How do I remove an older version of sophos for mac

my husband installed sophos on my computer...I don't know which version it is.

I want to install the mac home edition, but i get this message.

Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again.

help, please.

:1002623


This thread was automatically locked due to age.
Parents
  • Do you have the Home Edition or the Enterprise Edition installed?  What version? 4? 7? 8?

    The Sophos Remove.app file is in the /Applications folder for all Home Edition versions

    It is found in  /Library/Sophos Anti-Virus/ on the Enterprise Edition on version 7 and 8.

    Version 4 didn't have an uninstaller, but can be upgraded to the trial version 7 or 8 of the Enterprise Edition, which can then be uninstalled.

    :1006325
Reply
  • Do you have the Home Edition or the Enterprise Edition installed?  What version? 4? 7? 8?

    The Sophos Remove.app file is in the /Applications folder for all Home Edition versions

    It is found in  /Library/Sophos Anti-Virus/ on the Enterprise Edition on version 7 and 8.

    Version 4 didn't have an uninstaller, but can be upgraded to the trial version 7 or 8 of the Enterprise Edition, which can then be uninstalled.

    :1006325
Children
No Data