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How do I remove an older version of sophos for mac

my husband installed sophos on my computer...I don't know which version it is.

I want to install the mac home edition, but i get this message.

Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again.

help, please.

:1002623


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Parents
  • On the version my daughter installed, it says the update is not configured. We have been in circles for months on this. It's driving me crazy and I know I have a virus or trojan that is messing up everything on my computer. Could the virus be the reason it won't update and how do I remove so I can get it cleaned up? Thanks

    :1006317
Reply
  • On the version my daughter installed, it says the update is not configured. We have been in circles for months on this. It's driving me crazy and I know I have a virus or trojan that is messing up everything on my computer. Could the virus be the reason it won't update and how do I remove so I can get it cleaned up? Thanks

    :1006317
Children
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