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manual clear

does anyone know how to do a manual clear? once i've selected the threats the only option available to me is to clear them form my list. the clean up threat option does not become availble.

:1000417


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  • Hi Wednesdate, do you mean that the 'Clean Up Threat' button is not enabled (greyed out)?

    If it is, have you authenticated with the Quarantine Manager window (the padlock icon in the bottom left-hand corner)?

    :1000481
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  • Hi Wednesdate, do you mean that the 'Clean Up Threat' button is not enabled (greyed out)?

    If it is, have you authenticated with the Quarantine Manager window (the padlock icon in the bottom left-hand corner)?

    :1000481
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