does anyone know how to do a manual clear? once i've selected the threats the only option available to me is to clear them form my list. the clean up threat option does not become availble.
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does anyone know how to do a manual clear? once i've selected the threats the only option available to me is to clear them form my list. the clean up threat option does not become availble.
Basically you clean up manually by creating a custom scan (open Preferences). Configure it (Edit scan) by adding the required Scan Items (if you want to do it for a special folder like your .Trash go to MacHD->Users->you and type .trash in the search) and setting the necessary Options (When a threat is found: Clean up threat and If cleanup fails: Delete threat). Run the scan.
Please see also How to remove trojans, worms, and other malware with Sophos Anti-Virus.
HTH
Christian
Basically you clean up manually by creating a custom scan (open Preferences). Configure it (Edit scan) by adding the required Scan Items (if you want to do it for a special folder like your .Trash go to MacHD->Users->you and type .trash in the search) and setting the necessary Options (When a threat is found: Clean up threat and If cleanup fails: Delete threat). Run the scan.
Please see also How to remove trojans, worms, and other malware with Sophos Anti-Virus.
HTH
Christian