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For a few weeks now my Sophos will not update, manually or automatically.
I am getting the message:
Could not update Sophos Antivirus
Verify error:
Can anyone help with this?
Many thanks
So you have 10.6+ and SAV9?
OK...open Terminal...
...and run (paste) this...
sudo rm -rf /Library/Caches/com.sophos.sau/ ; /usr/bin/SophosUpdate
...then press enter. It'll clear the cache and force a new download.
If the problem continues something is interrupting/altering the downloaded files and Sophos AutoUpdate does like it - think proxy or something scanning the internet traffic.
- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
So you have 10.6+ and SAV9?
OK...open Terminal...
...and run (paste) this...
sudo rm -rf /Library/Caches/com.sophos.sau/ ; /usr/bin/SophosUpdate
...then press enter. It'll clear the cache and force a new download.
If the problem continues something is interrupting/altering the downloaded files and Sophos AutoUpdate does like it - think proxy or something scanning the internet traffic.
- - - - - - - - - - - -
Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
