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Loss of speed on the internet connection after upgrading to version 9

neichholtz

Since I upgraded to v9 of Sophos for my Macbook Pro, I have noticed a tremendous loss of speed on the internet connection.  Ran a speed test just now and my download speed is only 5.27 of 20 mbps.  This only began occurring once I installed the upgraded version 9 after sophos quit scanning.  Any suggestions?

Thanks,

Nancy

:1016561


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    As previously linked, I usually defer to the other thread...

    http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Web-Protection-slows-Safari-website-loading-dramatically/m-p/13447

    ...as a post on there does say that it can be location specific, local DNS can have an impact, and if there were generally known issues more people would be posting this kind of problem.  It's all true and it all means the problem is hard to troubleshoot.

    Having said that: If there are a couple of URL addresses that really slow down pls forward these as examples and I can test and see if the problem can be re-created.  Also say how long the delay is when Web Protection is enabled, as well as if the problem is constant or infrequent, to give me some idea of the experience.

    Sorry about the problem and if you can post more information I'll see what can be done.

    :1016593
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  • 0

    As previously linked, I usually defer to the other thread...

    http://openforum.sophos.com/t5/Sophos-Anti-Virus-for-Mac-Home/Web-Protection-slows-Safari-website-loading-dramatically/m-p/13447

    ...as a post on there does say that it can be location specific, local DNS can have an impact, and if there were generally known issues more people would be posting this kind of problem.  It's all true and it all means the problem is hard to troubleshoot.

    Having said that: If there are a couple of URL addresses that really slow down pls forward these as examples and I can test and see if the problem can be re-created.  Also say how long the delay is when Web Protection is enabled, as well as if the problem is constant or infrequent, to give me some idea of the experience.

    Sorry about the problem and if you can post more information I'll see what can be done.

    :1016593
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