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Since I upgraded to v9 of Sophos for my Macbook Pro, I have noticed a tremendous loss of speed on the internet connection. Ran a speed test just now and my download speed is only 5.27 of 20 mbps. This only began occurring once I installed the upgraded version 9 after sophos quit scanning. Any suggestions?
Thanks,
Nancy
Is it a particular browser (like just Safari)? If you disable the network protection related options for v9 does the speed return (example shown below)? If disabling the options does cause the speed to increase, can you disable them one at a time and try and narrow down the feature causing the slow down.
It seems quite similar to the thread below so have a read of that for options.
Disabling Live and Web Protection
Is it a particular browser (like just Safari)? If you disable the network protection related options for v9 does the speed return (example shown below)? If disabling the options does cause the speed to increase, can you disable them one at a time and try and narrow down the feature causing the slow down.
It seems quite similar to the thread below so have a read of that for options.
Disabling Live and Web Protection
