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Endpoint Antivirus - Cloud, how can I uninstall?

ecepp

Downloaded sophos endpoint antivirus cloud version 9 for my Mac osx. There is no uninstall button, I've been searching forever. I dont know how to use the terminal option. This is driving me crazy, I didnt mean to download this, I dont have a bussines that I need this specific version for. All I've been getting is runaround, endless posts insisting on an uninstall button, but only for the home version or something. Answers to similar posts saying there is already a thread that answers this, digging through threads to find that thread, non of them helping with my problem. PLEASE HELP!!!!

:1016261


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    Hello tubyias,

    The Tamper Protection feature was introduced because administrators sometimes wish to restrict what actions end users can take without their permission. This includes uninstalling the product.

    Unfortunately there is no way anyone at Sophos can provide you the password. For obvious security reasons, we don't have access to it.

    The administrator is the person who sent you a signup email or gave you the endpoint installer. If you received your computer with our product pre-installed, you should ask the person who gave you the computer. That person should be able to log into the Sophos Cloud console and either turn off Tamper Protection for the account, or provide you with the correct password.

    Out of curiousity, I'd be interested to hear why you need to uninstall the product. It doesn't affect my willingness to help you, but I'm always curious to know what problems people encounter with the product that makes the no longer want it installed.

    :1017925

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

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  • 0

    Hello tubyias,

    The Tamper Protection feature was introduced because administrators sometimes wish to restrict what actions end users can take without their permission. This includes uninstalling the product.

    Unfortunately there is no way anyone at Sophos can provide you the password. For obvious security reasons, we don't have access to it.

    The administrator is the person who sent you a signup email or gave you the endpoint installer. If you received your computer with our product pre-installed, you should ask the person who gave you the computer. That person should be able to log into the Sophos Cloud console and either turn off Tamper Protection for the account, or provide you with the correct password.

    Out of curiousity, I'd be interested to hear why you need to uninstall the product. It doesn't affect my willingness to help you, but I'm always curious to know what problems people encounter with the product that makes the no longer want it installed.

    :1017925

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

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