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Cannot install - Clicking "Agree" on software license doesn't work

tbradnc

Running OS X 9.0 and trying to install the latest AV (12/4/14).

During installation, clicking "Agree" on the software license agreement does not allow the installation to proceed.

So.... the license is displayed, click "Continue" (this works), clicking "Agree" does nothing and I'm back at "Continue" again.

Continue-Agree-Continue-Agree-Continue-Agree-Continue-Agree

Make sense?

:1014825


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  • 0

    Just to be clear: What version of Mac OS are you running? Not really 9 right?  That's not supported.

    And what version of SAV for Mac are you trying to install?

    :1014829
  • 0

    Sorry, OS X 10.9..


    SAV is version that is available for download right now..  Just downloaded it a few hours ago (15:00 / 12/4/14)

    :1014831
  • 0

    There are two versions available - make sure it's version 9...

    2013-12-04_22-35-45.png

    And also make sure the checksum for your downloaded zip matches mine...

    2013-12-04_22-38-41.png

    If that is all OK then I suggest deleting the installer app, unzipping the file again and running it again.

    Going further maybe a simple reboot of the computer will resolve any open files being locked or conflicting processes.  And don't load any application after login when trying again.

    :1014837