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Clean up failed

Attached the message I received after trying to clean up the threat as well as the path information.  Not sure how to proceed from here.  Thanks for any help you can provide.

David

:1018423


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  • Actually I have a problem uploading the file.  I can find it via "Reveal in Finder" through Sophos.  But I don't know how to navigate to it when via "Choose File" on the webpage for uploading files.  I think that the problem may be that the file is part of the Mail program.  When I "Show Path Bar" in finder all it displays for a path is "Mail".  Any suggestions?

    :1018443
Reply
  • Actually I have a problem uploading the file.  I can find it via "Reveal in Finder" through Sophos.  But I don't know how to navigate to it when via "Choose File" on the webpage for uploading files.  I think that the problem may be that the file is part of the Mail program.  When I "Show Path Bar" in finder all it displays for a path is "Mail".  Any suggestions?

    :1018443
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