Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Daily updates on Sophos 9.0.1

Hi there

I have Sophos 9.0.1 on my Mac and I never see it uploading daily updates. Sometimes I leave my Mac on standby and sometimes switch it off at night. Do I have to go to the the Sophos Antivirus heading in the top bar menu and click on 'update now' or is it all automatic?

Any help appreciated.

:1013377


This thread was automatically locked due to age.
  • You've never seen (the real) Santa but the presents are there on Christmas morning!

    By default it updates automatically - you would have to go into the settings and uncheck the option.  Did you do that?  To check open preferences...

    ...and then select the updating tab to see if the option is selected...

    ...you can authenticate with the padlock if required and check it again if not selected.

    You can also check the updating log (on the logging tab) and scroll back through to see when it actually updated...

    Note:  The updating log open in the Console app.

    :1013383
  • Forgot to say:  if your Mac is off, in standby, disconnected from the Internet...then the program won't update.  The computer has to be on (not logged on, but powered on) to update and also have an internet connection.

    :1013385
  • Thanks Diz. Haven't done it yet as have to go out now to Qi Gong but why would anyone want to update every hpur as a matter of interest?

    :1013389
  • It's what Sophos offers and it's meant to be a real benefit. McAfee (for example) only updates once a day.  McAfee says (in their FAQ on DAT file updates)...

    Quote: There has been an exponential rise in the number, propagation rate, and prevalence of new threats. The same applies to the number of virus submissions, the rate of new malware development, and the number of emergency DAT releases. The growing number and variety of threats make it vital that you update your DAT files on a daily basis. 

    Sophos believe this too, but clearly once a day isn't enough.  Malware can hit your computer extremely fast and hence Sophos takes the line that shorter intervals are better.  Remember:  the software checks every hour, if there isn't anything new then it doesn't update and just shuts down immediately.  And I would assume that more updates means smaller updates, hence you don't get a big block of updates trying to install every 24-hours (probably just when I'm doing something important knowing my luck).

    You can change it to X days if you prefer - the settings are there to be tweaked if you want.

    :1013395
  • Ok got it thanks. Have adjusted accordingly. :)

    :1013399