Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 6 subscribers
  • Views 3525 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Troj/Agent-ABEM will not delete onMac OSX 10.9.2

sammy

Sophos picks up Troj/Agent-ABEM virtually all the time. I cannot get rid of it. crashes on wake-up from sleep and sart-up though not all the time.  It is a windows PC virus. I use a Mac Pro 2.66GHz Quad -Core Intel Xeon,  OSX 10.9.2 causes a crash on start-up and wake-up from sleep - will not clean up.

:1016891


This thread was automatically locked due to age.
  • 0

    What version of Sophos Anti-Virus is installed?  Version 9?  Click the shield in the menu bar and select 'About...'  Example:

    2014-04-16_09-07-57.png

    If it is version 8 - upgrade.  If it is version 9 does the problem during wake and boot stop when you disable Live and Web Protection in 'Preferences'?  Example:

    Disable network scanning features in SAV

    If not, if you uninstall SAV is the problem during wake and boot not seen?

    For the item detected (Troj/Agent-ABEM) check the logs for where the file is located.  For information on logs see: Where are the logs for SAV for Mac?

    :1016905