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Sophos is all screwed up ... hangs in processing

I'm using OS X 10.8.2.

Downloaded Sophos Mac yesterday.

Tried check local, hung on a file for 3 hrs. Couldn't "Stop Scan", so forced it out.

Did a Sophos update, took 2 external drives offline, tried again ... didn't complete scan by morning.

Today, uninstalled, then downloaded and installed again. With 2 external HDs offline tried local check again.

Seems to be hung on a file again... just sitting there (same file for at least 1/2 hr.).

Log doesn't say what it's hung on, and Stop Scan doesn't work.

Total screwup near as I can tell.

Maybe some other product will work?

:1011802


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Parents
  • BTW, the icon is greyed out, and I can't get it black again. 

    I'd read about somebody who reloaded the software to get that working again.

    In my case, that hasn't worked. So, the autochecking function just doesn't work.

    I'd heard good things about this software. What I have here is, frankly, UNACCEPTABLE!!

    I'm obviously going to uninstall it and look for something else.....

    :1011820
Reply
  • BTW, the icon is greyed out, and I can't get it black again. 

    I'd read about somebody who reloaded the software to get that working again.

    In my case, that hasn't worked. So, the autochecking function just doesn't work.

    I'd heard good things about this software. What I have here is, frankly, UNACCEPTABLE!!

    I'm obviously going to uninstall it and look for something else.....

    :1011820
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