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Problem connecting???

daniel1948

From time to time Sophos connects to the net and downloads the latest signatures. (I assume that's what it's doing.) When this happens, I can hear my hard drive running. But this morning I was seeing the little downward bouncing arrow, yet the HD was not running. This went on for a very long time. Much longer than a download of the signatures normally takes. I was concerned, and finding no way to cancel the download (the "Cancel Download" selection was greyed out and not clickable) I used Activity Monitor to kill the process. I presume it will start up again next time I reboot the computer, but I don't want to do that until I know why it was behaving this way.

Can anybody tell me what's going on? Should I be concerned? 

iMac 5,1

OS X 10.6.8

Chrome browser

:1014003


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    Well, I still have no idea what was going on, and I'd be curious if anybody has any ideas, but this morning I rebooted the computer in order to get Sophos to launch. I did not do anything different, but it launched normally, did its bouncy arrow thing for the normal short time, and appears to be working as well as always.

    It was just that once that it seemed unable to do its thing, and there was no way to tell it to stop trying and try again later, since the Preferences option was greyed out and not available while it was acting as described in my first post above.

    :1014015
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  • 0

    Well, I still have no idea what was going on, and I'd be curious if anybody has any ideas, but this morning I rebooted the computer in order to get Sophos to launch. I did not do anything different, but it launched normally, did its bouncy arrow thing for the normal short time, and appears to be working as well as always.

    It was just that once that it seemed unable to do its thing, and there was no way to tell it to stop trying and try again later, since the Preferences option was greyed out and not available while it was acting as described in my first post above.

    :1014015
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