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New download not working

JoJo

I added Sophos to my Mac 7-10 days ago. Powerbook running 10.8.2 (Mtn. Lion) and very latest version of Sophos for Mac home ed.

I have never been able to do a complete scan. The process locks up. Each time i try scan local drives, the number of files to scan varies wildly. 600K one time, 2.1M the next etc. At first i thought the scan was completed because the scan window disappeared but the next time i tried a manual scan, got a message indicating that the scan had never been done before.

  • What does a completed scan look like? Is there a summary window?
  • If there is malware here, could that cause the program to hang up and/or freeze?
  • I have uninstalled and reinstalled once.

This program came highly recommended. Wanted to trial it to see if it would work for myself and some other individuals I know. So far, no good.

:1010846


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    If it completes correctly, your Scans window should still be up, with a recent Last Scanned: date and "No threats detected" at the bottom.  If you turn on and set up email alerts, the scan results will also be emailed to you.

    :1010864
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    If it completes correctly, your Scans window should still be up, with a recent Last Scanned: date and "No threats detected" at the bottom.  If you turn on and set up email alerts, the scan results will also be emailed to you.

    :1010864
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