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New Version 8...

Charlie

I have been using Sophos for Mac for awhile now and I just checked. I have version 7.3.10C. I clicked on Update Now and it says it is updated but I do not have version 8. Can you please tell me why and what I should do?

I see that Version 8 is out...

New Version 8 now available! Even more full-featured with scheduled scanning, Live Anti-Virus and a new look and feel. If you're an existing user, you don't need to do anything—you'll be updated automatically.

:1006173


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  • 0

    Not sure why it wouldn't update, but if you download the new version off the main site, then uninstall your current version then run the new installer. Will get you v8.

    :1006175
  • 0

    I just received an answer from an employee of Sophos whom I e-mailed earlier.

    Here is his answer to me...

    "I answered you in the article comments...

    ...and here's a summary.

    IIRC, autoupdate for home users from 7 to 8 will happen some time during the month of May. So you can simply wait if you want.

    Or you can be an early adopter: just download once again from http://www.sophos.com/freemacav (noting that the download is now called savosx_80_he.dmg) and run the installer. 

    You don't need to uninstall the old version first, and there's no forced reboot.

    HtH.

    Enjoy!"

    Thank you for your answer Ekin. I appreciate it.

    :1006177
  • 0

    I tried to install the Home Version 8 but it would not let me.  There is an old version "BC _Sophos_7.dmg", it is a Boston College version.  The message given is:  " There is an old Sophos version that is not compatible with the new one. Remove the old version before  installing  the new one."  I deleted the old one from the applications folder and rebooted, but the message remains the same.

    What should I do?

    :1006435
  • 0

    You've currently got the Enterprise version installed; it's a different but incompatible product.  You need to run the uninstaller (instructions in the uninstall thread) for the Enterprise version before you can install the Home Edition.

    :1006457