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Using Sophos with Rapport

Rick1

Does anyone know if there might be a conflict between Sophos and the NatWest internet banking protection software "Rapport" ?

I currently run both on my iMac and there doesn't appear to be a problem, but I am told you shouldn't have more than one anti-virus software installed?

:1008059


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    Rick wrote:

    Andrew, Thanks for your help with the question regarding Sophos / Rapport. I notice a few users have a problem with the auto-update. I have experienced that too and it just says "unable to connect to primary server" or something like that. All I do is request an update and it usually manages to connect ok. It does appear to require an update extremely often though? is that normal? Also, each time it updates, is it making the Sophos file larger each time? or does it merely overwrite the original? I just imagine that with such regular updates the file would soon be massive.

    Thanks Rick

    AutoUpdate actually does three different things: usually about 6 times a day, it grabs new detection data from Sophos.  Once a month, it downloads a new optimized detection data package, which rolls up all the detections from the past month into one streamlined file (smaller, and optimized for performance).  Lastly, it downloads product updates -- also usually once per month or so, sometimes more often if there's a bug fix.

    As such, there is no "Sophos file," as there are many components installed all over your computer to provide complete protection.  The data package size does continually get larger, but we're talking kilobytes of data, which in this day and age won't even register on the Finder's "space left" index.

    :1008289
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  • 0
    Rick wrote:

    Andrew, Thanks for your help with the question regarding Sophos / Rapport. I notice a few users have a problem with the auto-update. I have experienced that too and it just says "unable to connect to primary server" or something like that. All I do is request an update and it usually manages to connect ok. It does appear to require an update extremely often though? is that normal? Also, each time it updates, is it making the Sophos file larger each time? or does it merely overwrite the original? I just imagine that with such regular updates the file would soon be massive.

    Thanks Rick

    AutoUpdate actually does three different things: usually about 6 times a day, it grabs new detection data from Sophos.  Once a month, it downloads a new optimized detection data package, which rolls up all the detections from the past month into one streamlined file (smaller, and optimized for performance).  Lastly, it downloads product updates -- also usually once per month or so, sometimes more often if there's a bug fix.

    As such, there is no "Sophos file," as there are many components installed all over your computer to provide complete protection.  The data package size does continually get larger, but we're talking kilobytes of data, which in this day and age won't even register on the Finder's "space left" index.

    :1008289
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