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Threats Detected, but nothing in Quarantine Manager

graphicgypsy

I have the f ree edition and after running the scan, Sophos shows 6 threats however nothing is showing in the quarantine manager, so I'm not quite sure what to do from here. 

:1003641


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    hi,

    I get the same issue on my laptop - running Mac OS X Lion 10.7.1 (11B26) and Version 7.3.3C of the sophos a-v for mac.

    On a different machine that runs a Snow Leopard edition of Mac OS X, but consumes the same email accounts (imap) I do get the list of detected files.  I don't think that there are any differences

    This is what the log is telling me:

    com.sophos.intercheck: Info:On-access scanner started at 09:31 on 21 September 2011

    com.sophos.intercheck: 

    com.sophos.autoupdate: Info:Checked primary server at 09:31 on 21 September 2011

    com.sophos.autoupdate: Sophos Anti-Virus was updatedcom.sophos.autoupdate: 

    com.sophos.intercheck: 2011-09-21 09:32:03 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox>/Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136968/2/Y53251519.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck: 

    com.sophos.intercheck: 2011-09-21 09:32:32 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox> /Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136946/2/c198378.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck: 

    com.sophos.intercheck: 2011-09-21 09:32:38 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox> /Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136968/2/Y53251519.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck:   

    NB, it was working happily before, and no changes were made to the configuration.

    I don't think it is purely a Lion thing either, as it has listed quarantined files since I performed the upgrade (although I'm not so sure about point versions)

    thanks,

    Nick

    :1003949
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  • 0

    hi,

    I get the same issue on my laptop - running Mac OS X Lion 10.7.1 (11B26) and Version 7.3.3C of the sophos a-v for mac.

    On a different machine that runs a Snow Leopard edition of Mac OS X, but consumes the same email accounts (imap) I do get the list of detected files.  I don't think that there are any differences

    This is what the log is telling me:

    com.sophos.intercheck: Info:On-access scanner started at 09:31 on 21 September 2011

    com.sophos.intercheck: 

    com.sophos.autoupdate: Info:Checked primary server at 09:31 on 21 September 2011

    com.sophos.autoupdate: Sophos Anti-Virus was updatedcom.sophos.autoupdate: 

    com.sophos.intercheck: 2011-09-21 09:32:03 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox>/Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136968/2/Y53251519.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck: 

    com.sophos.intercheck: 2011-09-21 09:32:32 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox> /Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136946/2/c198378.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck: 

    com.sophos.intercheck: 2011-09-21 09:32:38 +0100 Threat: 'Troj/Invo-Zip' detected in /Users/nick/Library/Mail/V2/<mailbox> /Spam.mbox/283B66F6-98A7-43F9-97D5-8A9E1BD7FE7D/Data/6/3/1/Attachments/136968/2/Y53251519.zip

    com.sophos.intercheck:                              Access to the file denied

    com.sophos.intercheck:   

    NB, it was working happily before, and no changes were made to the configuration.

    I don't think it is purely a Lion thing either, as it has listed quarantined files since I performed the upgrade (although I'm not so sure about point versions)

    thanks,

    Nick

    :1003949
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