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Manual clean up

For first time sophos was unable to automatically clean up a threat. It instructed me to manually clean it up. I followed the instructions in "help," dragging things to the custom scan field, but they didn't drag. Anyone have advice for cleaning up this threat?

:1018927


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  • Hi All I was just wondering if anyone had come across my issue? I installed the new Sims 2 Super Collection pack from the Mac App store onto my MacBook the other day. What seems to be happening is that is crashes if the Sophos on-access scanner is on and I have to reboot. If I turn the on-acess scanner off the Sims 2 works fine. I'm currently on v 9.011 and have live protection and web protection turned off already as well, this was for a seperate issue.
    :1018967
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  • Hi All I was just wondering if anyone had come across my issue? I installed the new Sims 2 Super Collection pack from the Mac App store onto my MacBook the other day. What seems to be happening is that is crashes if the Sophos on-access scanner is on and I have to reboot. If I turn the on-acess scanner off the Sims 2 works fine. I'm currently on v 9.011 and have live protection and web protection turned off already as well, this was for a seperate issue.
    :1018967
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