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Pages won't load, server dropped connection

debell

Hello,

I installed Sophos Antivirus for Mac the other night on an iMac running Snow Leopard 10.6.8.  Everything seemed fine, but when my daughter, logged into her own account, tried to access the web there were numerous errors on page and then pages would not load at all; there was a message that said the server had dropped the connection.  This happened with both Safari and Firefox.  When I was logged into my account, I had no problems with either browser.

As soon as I uninstalled SAV, everything was back to normal.


What, if anything, did I do wrong?

Thanks,

Mark

p.s. This was with Version 9.

:1014885


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  • 0

    I can try to recreate this.  Can you tell me how the other account is set up/limited?  What restrictions are in place?

    Details:

    • Snow Leopard 10.6.8
    • SAV 9.0.5 (?)
    • Parent Controls on (require what is selected/set per tab).

    You could describe the tabs under Parental Controls or screenshot if you prefer (Cmd+Shift+4+spacebar - saves picture to the desktop).  Example:

    Screen Shot 2013-12-11 at 21.25.03.png

    :1014991
Reply
  • 0

    I can try to recreate this.  Can you tell me how the other account is set up/limited?  What restrictions are in place?

    Details:

    • Snow Leopard 10.6.8
    • SAV 9.0.5 (?)
    • Parent Controls on (require what is selected/set per tab).

    You could describe the tabs under Parental Controls or screenshot if you prefer (Cmd+Shift+4+spacebar - saves picture to the desktop).  Example:

    Screen Shot 2013-12-11 at 21.25.03.png

    :1014991
Children
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