Hello,
We were getting frequent kernel panics when my daughter was logged in to her account, on which parental controls are enabled. (10.4.11). Here is an excerpt from the panic.log:
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Tue Mar 29 00:16:13 2011
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000000000007C PC=0x00000000000FA52C
Latest crash info for cpu 0:
Exception state (sv=0x27C95A00)
PC=0x000FA52C; MSR=0x00009030; DAR=0x0000007C; DSISR=0x40000000; LR=0x000FACD0; R1=0x121D3AB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x3523B794 0x00264194 0x00292520 0x00297790 0x00297964
0x002ABDB8 0x000ABD30 0x00019D00
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(7.2.0)@0x3523a000
Proceeding back via exception chain:
Exception state (sv=0x27C95A00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x35471A00)
PC=0x900201A0; MSR=0x0000D030; DAR=0x901CE620; DSISR=0x40000000; LR=0x0000BBE0; R1=0xF0080410; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x27C95A00)
PC=0x000FA52C; MSR=0x00009030; DAR=0x0000007C; DSISR=0x40000000; LR=0x000FACD0; R1=0x121D3AB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x3523B794 0x00264194 0x00292520 0x00297790 0x00297964
0x002ABDB8 0x000ABD30 0x00019D00
Kernel loadable modules in backtrace (with dependencies):
com.sophos.kext.sav(7.2.0)@0x3523a000
Exception state (sv=0x35471A00)
PC=0x900201A0; MSR=0x0000D030; DAR=0x901CE620; DSISR=0x40000000; LR=0x0000BBE0; R1=0xF0080410; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
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When I looked at parental controls for that user, I saw that Applications>Sophos Anti-Virus was not checked, so I checked it, and we haven't seen any more kernel panics so far.
Did I do this correctly? Does a user account with parental controls (on applications) enabled have to have that box checked for Sophos to work for that user?
Thanks,
Mark
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