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Sophos intereference with iTunes syncing between phone and desktop

I was having huge trouble syncing my iPhone 5S and Macbook Pro (OSX10.6.8)

hours on the phone w apple tech support, and sending them all the diagnostic files of my computer, and they determined there was some intereference between Sophos and syncing.

I had to uninstall Sophos to solve the problem.

Now I would like to re-install it- do you know what the issues are, are they still there (I don't know what version of sophos I had but it was at least 2 yrs old)

or how I can avoid this problem?

thank you

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0 ruckus over 10 years ago

I moved your post to this thread from where you originally posted it as I doesn't seem to be a Tamper Protection issue and more related to this thread.

Pls try upgrading to v9.1 and also post details like has done.
:1018715

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0 ruckus over 10 years ago

I moved your post to this thread from where you originally posted it as I doesn't seem to be a Tamper Protection issue and more related to this thread.

Pls try upgrading to v9.1 and also post details like has done.
:1018715

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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Sophos intereference with iTunes syncing between phone and desktop

Submitted a Tech Support Case lately from the Support Portal?