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Sophos intereference with iTunes syncing between phone and desktop

I was having huge trouble syncing my iPhone 5S and Macbook Pro (OSX10.6.8)

hours on the phone w apple tech support, and sending them all the diagnostic files of my computer, and they determined there was some intereference between Sophos and syncing.

I had to uninstall Sophos to solve the problem.

Now I would like to re-install it- do you know what the issues are, are they still there (I don't know what version of sophos I had but it was at least 2 yrs old)

or how I can avoid this problem?

thank you

:1014839


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  • weinhous wrote:

    Have not yet tried SAV 9.1. Will do so this weekend and will report the reslts here.


    Thanks - best to be on the latest so if there is still a problem I can ask our development to comment on the issue.

    :1018699

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

Reply

  • weinhous wrote:

    Have not yet tried SAV 9.1. Will do so this weekend and will report the reslts here.


    Thanks - best to be on the latest so if there is still a problem I can ask our development to comment on the issue.

    :1018699

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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