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Cant Unlock

grizo1222

I need help - I have a threat that was found.  I am trying to 'unlock' at the bottom, so I can 'cleanup.'  However, clicking on teh lock wont unlock it.  Please help.

:1014717


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    I'm having the same problem as grizo1222.  I installed OSX Mavericks and noted problems with SAV.  Tried to unistall and can't do that.  Tried to clear a threat twice before and couldn't unlock the loc, then no sign of the threat.  occurred again today.  

    Note I am very technically unsavvy and skitterish at trying to go into the terminal and do anything without pretty detailed directions.

    :1015209
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  • 0

    I'm having the same problem as grizo1222.  I installed OSX Mavericks and noted problems with SAV.  Tried to unistall and can't do that.  Tried to clear a threat twice before and couldn't unlock the loc, then no sign of the threat.  occurred again today.  

    Note I am very technically unsavvy and skitterish at trying to go into the terminal and do anything without pretty detailed directions.

    :1015209
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