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Cant Unlock

I need help - I have a threat that was found. I am trying to 'unlock' at the bottom, so I can 'cleanup.' However, clicking on teh lock wont unlock it. Please help.

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0 ruckus over 11 years ago

What exactly is happening? Does it prompt for a username and password and just shake that it's not correct?

If you're a standard user that would be expected. See this demo:

The post below explains it too.

http://openforum.sophos.com/t5/Mac-tools-help/How-to-tell-if-you-re-logged-on-with-an-admin-account/td-p/14269
:1014721

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0 ruckus over 11 years ago

What exactly is happening? Does it prompt for a username and password and just shake that it's not correct?

If you're a standard user that would be expected. See this demo:

The post below explains it too.

http://openforum.sophos.com/t5/Mac-tools-help/How-to-tell-if-you-re-logged-on-with-an-admin-account/td-p/14269
:1014721

- - - - - - - - - - - -

Communities Moderator, SOPHOS
Knowledge Base | @SophosSupport | Video tutorials
Remember to like a post. If a post (on a question thread) solves your question use the 'This helped me' link.
Cancel
Vote Up 0 Vote Down

Cancel

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