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Auto Update

TexRob

I am using the latest version of Sophos anti-virus (free version) downloaded from the Sophos website on an iMac with the latest OSX.  The manual update works just fine, but even though I have the "Check for updates on connection to network or Internet" box ticked under Preferences, the update does not open when I log on to the Internet.  I have uninstalled and re-installed Sophos anti-virus, to no avail.  Does anyone have a solution?

:1001937


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    Hi TexRob,

    Have you checked the Sophos log file?  On my Mac the update check does not occur until 5 minutes after the on-access scanner starts.  The autoupdate window itself does not actually appear but there is an entry in the log.

    David

    :1001941
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  • 0

    Hi TexRob,

    Have you checked the Sophos log file?  On my Mac the update check does not occur until 5 minutes after the on-access scanner starts.  The autoupdate window itself does not actually appear but there is an entry in the log.

    David

    :1001941
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