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Menu Icon Missing

JCHendee

I recently noticed that the menu icon is now missing, even though in the Preferences I have it set show the icon. This change has occurred recently on all four machines in my house / on my network.

Activity Monitor shows that SAV is running and is launched on boot-up, and it is active and not stalled in memory.  So maybe this is just a cosmetic glitch in one of the recent updates... or not. 

OSX 10.6.8 on all machines.

Sophos has been great, by the by, as I've run it vs Symantec against some sandboxed viruses and trojans.  It keeps up pretty good... surprisingly so... catching about 99.7% of what the commercial package found. It still has some issues of CPU usage when it is allowed access to networked drives.  Then again, with Sophos on every machine, and switched in each case to local coverage online, scanning networked drives isn't really necessary.

:1003621


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    I understand that the product is free and the company provides no support, but it would be nice if they would at least acknowledge the issue and clarify whether the product is in fact working when the shield is not visible.

    I just installed it on a MacBook running Lion and the Shield was missing as soon as I rebooted.

    P.S.  When I disabled scanning insider archives and compressed files (which I would rather be able to do), the Shield reappeared in the menu bar after a reboot.  I'll report back if it disappears again.

    :1003803
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  • 0

    I understand that the product is free and the company provides no support, but it would be nice if they would at least acknowledge the issue and clarify whether the product is in fact working when the shield is not visible.

    I just installed it on a MacBook running Lion and the Shield was missing as soon as I rebooted.

    P.S.  When I disabled scanning insider archives and compressed files (which I would rather be able to do), the Shield reappeared in the menu bar after a reboot.  I'll report back if it disappears again.

    :1003803
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