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Menu Icon Missing

JCHendee

I recently noticed that the menu icon is now missing, even though in the Preferences I have it set show the icon. This change has occurred recently on all four machines in my house / on my network.

Activity Monitor shows that SAV is running and is launched on boot-up, and it is active and not stalled in memory.  So maybe this is just a cosmetic glitch in one of the recent updates... or not. 

OSX 10.6.8 on all machines.

Sophos has been great, by the by, as I've run it vs Symantec against some sandboxed viruses and trojans.  It keeps up pretty good... surprisingly so... catching about 99.7% of what the commercial package found. It still has some issues of CPU usage when it is allowed access to networked drives.  Then again, with Sophos on every machine, and switched in each case to local coverage online, scanning networked drives isn't really necessary.

:1003621


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  • 0

    I have the same problem - funnily enough Sophos are claiming on their page that IF you are NOT seing that icon then sophos is NOT running :D

    I checked the running processes though and can see that Sophos really IS running:

    MacBook-Pro:~ user007$ ps -ef|grep -i sop   

    0    64     1   0 12:10am ??         0:00.27 /Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus -d   

    0    65     1   0 12:10am ??         0:15.55 /Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck -d   

    0    66     1   0 12:10am ??         0:00.07 /Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate -d 

    501   266   258   0 12:23am ttys000    0:00.00 grep -i sop

    MacBook-Pro:~ user007$ 

    It appears that it is automatically started on start and running in daemon mode - so I'm THINKING that all should work fine and in case something dodgy starts happening on your Mac you will see some popup on your toolbar ? Just guessing :)

    However still dont quite understand Sophos' claims on their site and what was said to me during the installation :)

    :1003781
Reply
  • 0

    I have the same problem - funnily enough Sophos are claiming on their page that IF you are NOT seing that icon then sophos is NOT running :D

    I checked the running processes though and can see that Sophos really IS running:

    MacBook-Pro:~ user007$ ps -ef|grep -i sop   

    0    64     1   0 12:10am ??         0:00.27 /Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus -d   

    0    65     1   0 12:10am ??         0:15.55 /Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck -d   

    0    66     1   0 12:10am ??         0:00.07 /Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate -d 

    501   266   258   0 12:23am ttys000    0:00.00 grep -i sop

    MacBook-Pro:~ user007$ 

    It appears that it is automatically started on start and running in daemon mode - so I'm THINKING that all should work fine and in case something dodgy starts happening on your Mac you will see some popup on your toolbar ? Just guessing :)

    However still dont quite understand Sophos' claims on their site and what was said to me during the installation :)

    :1003781
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