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Uninstalling old version Failure of installation

Hello

By trying to install the new Sophos home edition version on my MacBook OS 10.5.8. I get the message that an older version of Sophos is installed.
I thought I had uninstalled it, and can not find it anymore.

Have any one a suggestion of what I can do?

bj

:1001413


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  • The uninstaller is in the /Applications/ folder for the free version.  If you are uninstalling, you will need to run one uninstaller or the other, or you will not fully uninstall the software (unless you're an OS X guru and can go in and hand-modify all the configuration files indicated in the install log).  Not only will you still have processes like Intercheck running in the background, but if you then attempt to re-install SAV, you will possibly have issues.

    :1002025
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  • The uninstaller is in the /Applications/ folder for the free version.  If you are uninstalling, you will need to run one uninstaller or the other, or you will not fully uninstall the software (unless you're an OS X guru and can go in and hand-modify all the configuration files indicated in the install log).  Not only will you still have processes like Intercheck running in the background, but if you then attempt to re-install SAV, you will possibly have issues.

    :1002025
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