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Uninstalling old version Failure of installation

sbjart

Hello

By trying to install the new Sophos home edition version on my MacBook OS 10.5.8. I get the message that an older version of Sophos is installed.
I thought I had uninstalled it, and can not find it anymore.

Have any one a suggestion of what I can do?

bj

:1001413


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    Hi -- I tried that link and still can't uninstall my old version.  It was installed at a university as a part of their security package, so maybe it's not the home version I'm trying to uninstall.  I dragged the program to the trash, but that didn't work.  I'm trying to install the new at-home, mac free version, but have the same problem as the inital poster -- the program tells me that this other version is installed and I can't install the new one until I can figure out how to get rid of the old one..

    Ideas?

    Thanks,

    John

    :1001417
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  • 0

    Hi -- I tried that link and still can't uninstall my old version.  It was installed at a university as a part of their security package, so maybe it's not the home version I'm trying to uninstall.  I dragged the program to the trash, but that didn't work.  I'm trying to install the new at-home, mac free version, but have the same problem as the inital poster -- the program tells me that this other version is installed and I can't install the new one until I can figure out how to get rid of the old one..

    Ideas?

    Thanks,

    John

    :1001417
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