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Sophos Shield does not appear in menu bar

bellad

Hi,

I installed the free AV for Mac a few weeks ago around November 22, and it worked fine until a couple of days ago when the black shield no longer showed up in the menu bar. Since then I tried uninstalling it and re-installing a couple times but that didn't work--it would say it had installed successfully but the shield icon still wouldn't appear in the menu bar. I was wondering if anyone knows what I could do about that?

Thanks

:1001285


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  • 0

    Have found that by going to finder,selecting Go, MacHD (I have Macbookpro),Library,Sophos

    then dragging the Sphos UI Server to the Dock and keeping it there

    Then when the icon disappears from the task bar I click on the SophosUIiserver in the dock and it returns.

    Well its awork around until its fixed.

    :1008864
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  • 0

    Have found that by going to finder,selecting Go, MacHD (I have Macbookpro),Library,Sophos

    then dragging the Sphos UI Server to the Dock and keeping it there

    Then when the icon disappears from the task bar I click on the SophosUIiserver in the dock and it returns.

    Well its awork around until its fixed.

    :1008864
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