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Sophos Shield does not appear in menu bar

bellad

Hi,

I installed the free AV for Mac a few weeks ago around November 22, and it worked fine until a couple of days ago when the black shield no longer showed up in the menu bar. Since then I tried uninstalling it and re-installing a couple times but that didn't work--it would say it had installed successfully but the shield icon still wouldn't appear in the menu bar. I was wondering if anyone knows what I could do about that?

Thanks

:1001285


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  • 0

    I happened to me too, so cannot be that "uncommon."

    Restarted it by clicking on  on /Library/Sophos Anti-Virus/SophosUIServer.app. But it seems to me that the checkbox in Preferences about "Show Sophos AV in menu bar" should cause that to start automatically, so I am thinking there is something faulty about it not working.

    BTW, even though I have found Sophos so far to have numerous little bugs, so far it has less serious bugs than the other products I have evaluated.

    :1006943
Reply
  • 0

    I happened to me too, so cannot be that "uncommon."

    Restarted it by clicking on  on /Library/Sophos Anti-Virus/SophosUIServer.app. But it seems to me that the checkbox in Preferences about "Show Sophos AV in menu bar" should cause that to start automatically, so I am thinking there is something faulty about it not working.

    BTW, even though I have found Sophos so far to have numerous little bugs, so far it has less serious bugs than the other products I have evaluated.

    :1006943
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