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Sophos Shield does not appear in menu bar

Hi,

I installed the free AV for Mac a few weeks ago around November 22, and it worked fine until a couple of days ago when the black shield no longer showed up in the menu bar. Since then I tried uninstalling it and re-installing a couple times but that didn't work--it would say it had installed successfully but the shield icon still wouldn't appear in the menu bar. I was wondering if anyone knows what I could do about that?

Thanks

:1001285


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  • This is only needed if you want that account to have access to the UI, I believe.  The Intercheck process runs in the background as another user, and is responsible for the actual protection and updating.

    It shouldn't hurt anything to grant access however, as you still need an administrator password to make significant changes.

    :1002507
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  • This is only needed if you want that account to have access to the UI, I believe.  The Intercheck process runs in the background as another user, and is responsible for the actual protection and updating.

    It shouldn't hurt anything to grant access however, as you still need an administrator password to make significant changes.

    :1002507
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