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Sophos Shield does not appear in menu bar

bellad

Hi,

I installed the free AV for Mac a few weeks ago around November 22, and it worked fine until a couple of days ago when the black shield no longer showed up in the menu bar. Since then I tried uninstalling it and re-installing a couple times but that didn't work--it would say it had installed successfully but the shield icon still wouldn't appear in the menu bar. I was wondering if anyone knows what I could do about that?

Thanks

:1001285


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    Well, you don't get the shield even when the checkmarks are there if SophosUIServer is not running (it should start when you log in). Go to /Library/Sophos Anti-Virus/ you should find SophosUIServer.app in there. Click to run it - does the shield appear?

    Christian

    :1001379
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  • 0

    Well, you don't get the shield even when the checkmarks are there if SophosUIServer is not running (it should start when you log in). Go to /Library/Sophos Anti-Virus/ you should find SophosUIServer.app in there. Click to run it - does the shield appear?

    Christian

    :1001379
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