When I start up my MacBook Pro OS X 10.7.4, the Sophos icon is gray. Sophos opens upon start up (it is a start up item), but the icon is gray because the on-access scanner is not running.
If I go into preferences, the on-access scanner page has the security lock in the unlocked position, and it indicates the on-access scanner is not running, with no option for turning it on. I do not know how the lock is being authenticated to unlock it, because I am not doing it.
The solution is to turn on my wi-fi and start the update process. This immediately makes the on-access scanner start running. Problem is when there are no wi-fi networks handy. I work in the field quite a bit, so I do not always have wi-fi access.
When I check the console log, i am getting an almost continuous error message in my system log that reads as follows:
SophosAntiVirus: Error in SMTP Client, domain: 12, Code 8.
Something is clearly wrong.
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