Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Version 8 keeps crashing my computer

After installing Version 8, my MacBook Pro keeps crashing or freezing.

I removed and reinstalled version 8, with no improvement; my computer keeps crashing or freezing with no other options than to reboot it.


Alsoscanning appears to be extremely slow.

After uninstalling it, my computer works normally and no longer crashes or freezes.

I had no problems with Version 7.

Mac OS X Lion 10.7.3

MacBook Pro, early 2011

:1006059


This thread was automatically locked due to age.
Parents
  • Sophos says version 7 and 8 are Lion compatible but we have had freezing with both of them. Usually it's when sophos is checking for updates or when the laptop is no longer connected to a time machine backup or when time machine is backing up then it freezes. When you turn off "on access scanning" then the problem goes away.

    :1006835
Reply
  • Sophos says version 7 and 8 are Lion compatible but we have had freezing with both of them. Usually it's when sophos is checking for updates or when the laptop is no longer connected to a time machine backup or when time machine is backing up then it freezes. When you turn off "on access scanning" then the problem goes away.

    :1006835
Children
No Data